Return Policy
Return Policy
Your satisfaction and peace of mind matter to us. If something isn’t right, we’re here to make it right.
Returns
We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in original packaging.
How to Start a Return
- Email us at support2026@zenwolf.shop with your order number and reason for return.
- We’ll respond within 2 business days with return instructions.
- Ship the item back using a trackable shipping method.
Refunds
Once we receive and inspect your return, we’ll process your refund within 5–7 business days to your original payment method. You’ll receive an email confirmation when your refund is issued.
Non-Returnable Items
- Digital products and downloads
- Items marked as final sale
- Personalized or custom items
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery with a photo and we’ll resolve it promptly at no cost to you.
Questions? Reach us at support2026@zenwolf.shop.